Importance of Remote Monitoring and Management (RMM) Software
Remote Monitoring and Management (RMM) software allows various IT service companies to manage their client's infrastructure and systems from a remote location. Their two major functions are remote monitoring and remote management. That is, they allow IT service companies to keep tabs on their clients' IT systems such as servers, desktops, mobile devices, etc., which the IT security personnel can review (remote monitoring) and also execute administrative management tasks such as patching, updates and service configurations on the client's systems (remote management). Both of these functions can be executed by IT personnel from a remote location using this software, which proves to be highly beneficial for IT service providers, as they - by delegating these monitoring and management related tasks to the RMM tool - not only save time but also can improve their productivity greatly. Benefits of Using Remote Monitoring and Management Software: Round-Th...